Question 1

What exactly is included in Rent Solutions' property management?

Accepted Answer

From day one, we handle everything: professional photography and marketing on 88+ platforms, full tenant screening (credit, income, background, rental history), lease preparation, move-in coordination, ongoing maintenance management, rent collection, detailed monthly financial reporting, and year-end 1099 preparation. You get one dedicated manager who knows your property by name — not a call center.

Question 2

How quickly can you start managing my property?

Accepted Answer

Once you sign the management agreement, we can have your property photographed, listed, and actively leasing within 48–72 hours. If there's a tenant already in place, we handle the transition paperwork, key exchange, and initial walkthrough within the first week — zero disruption to your tenants.

Question 3

Do I have to lock into a long-term contract?

Accepted Answer

No. Our management agreement is month-to-month with a 30-day cancellation notice — no long-term lock-ins, no cancellation fees. We earn your business every month by delivering results, not by trapping you in a contract.

Question 4

How much does property management cost?

Accepted Answer

We charge a transparent monthly percentage of rent collected. Tampa Bay's market rate runs 8–12% — we're competitive within that range, and our fee is all-inclusive. On Tampa's median rental of around $1,800/month, that works out to roughly $180/month with no additional leasing, renewal, or maintenance markup fees layered on top. We'll walk through the full fee schedule on your intro call.

Question 5

Do you charge fees when my property is vacant?

Accepted Answer

No. Because we charge a percentage of rent collected — not a flat monthly fee — you pay nothing when the unit sits vacant. That means our incentive is identical to yours: get a quality tenant placed as fast as possible. Companies on flat-rate models charge regardless of occupancy. We don't.

Question 6

Are there any hidden fees I should know about?

Accepted Answer

None. Many companies add leasing fees (50–100% of first month's rent), renewal fees, inspection fees, or maintenance markups (10–20% over cost). Our model is all-inclusive — the one percentage you pay covers tenant placement, lease renewals, routine inspections, and all day-to-day management. If anything unusual comes up, like an expedited court filing during an eviction, we tell you in writing before it happens.

Question 7

When and how do I get paid?

Accepted Answer

Rent collected by the 1st is disbursed to your bank account via ACH by the 10th of each month. Every disbursement includes a detailed owner statement: income, expenses, vendor invoices, and maintenance photos. Your full financial history, year-to-date totals, and 1099 are always available in real time in your owner portal.

Question 8

How do you find and screen tenants?

Accepted Answer

We go live on 88+ platforms simultaneously — Zillow, Realtor.com, Apartments.com, Facebook Marketplace, and more — within 24 hours of listing, paired with professional photography. Every applicant goes through a full screen: credit score, rental history, income verification (we require 3× monthly rent), employment verification, and a national criminal history check. We approve tenants we'd be comfortable placing in our own properties.

Question 9

How long will it take to rent my property?

Accepted Answer

We back this with a written guarantee: a qualified tenant placed within 21 days, or your first two months of management are free. Our average time-to-lease in Tampa Bay consistently beats the market average, driven by professional photography, premium listing placement, and a network of thousands of local Realtors actively sending referrals.

Question 10

What happens if a placed tenant stops paying rent?

Accepted Answer

We begin enforcement immediately — formal notice, communication with the tenant, and if necessary, the full eviction process — at no additional cost to you. Our legal team handles filings, court appearances, and sheriff coordination. You don't pay attorney fees. We also offer a Rent Advance option where you can receive up to 11 months of rent upfront, eliminating income uncertainty altogether.

Question 11

Can I get rent paid before the tenant actually pays?

Accepted Answer

Yes. Our Rent Advance program lets you receive up to 11 months of rent upfront at no extra cost and with no impact on the tenant's lease. No debt, no credit check, no lender — it's a Rent Solutions-backed advance on your future income, giving you capital for renovations, other investments, or simply peace of mind.

Question 12

How do you handle maintenance and repairs?

Accepted Answer

Tenants submit requests through the owner portal app, which notifies our maintenance coordinator immediately. Non-emergency repairs go through a vetted vendor with a transparent estimate — all invoices are photographed and logged in your portal. Emergencies (burst pipe, HVAC failure, etc.) are dispatched 24/7 through our on-call network. You're notified of any repair above $250 before work begins.

Question 13

Do you mark up repair costs?

Accepted Answer

Never. You pay the vendor's actual invoice — zero markup, zero handling fee. We've negotiated preferred rates with our vetted vendor network, which often means you pay less than you would hiring independently. Every invoice includes the receipt, a completion photo, and a timestamped log entry in your owner portal.

Question 14

What happens if a tenant needs to be evicted?

Accepted Answer

Florida is a landlord-friendly state with no statewide rent control. Eviction grounds include non-payment (3-day notice), lease violations (7-day notice to cure), or illegal activity (immediate). Our in-house legal team manages the entire process — filing, court appearances, sheriff coordination, writ of possession — at no additional charge to you. We know Tampa Bay courts and timelines precisely.

Question 15

What are Florida's security deposit rules?

Accepted Answer

Florida landlords may collect up to two months' rent as a security deposit for unfurnished properties. Deposits must be held in a separate Florida bank account and returned — with a written itemization of any deductions — within 15 days of move-out if no deductions are claimed, or 30 days if deductions are made. We handle all deposit accounting, itemization letters, and bank compliance on your behalf.

Question 16

Do I need landlord insurance for my rental property?

Accepted Answer

Yes — standard homeowner's insurance typically doesn't cover rental activity. You'll need a landlord or dwelling fire policy, which covers the structure, liability, and often lost rental income during covered repairs. Before we list your property, we'll request proof of a landlord policy. We're happy to recommend a trusted Tampa Bay insurance agent if you don't have one yet.

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